ClearLift™ Troubleshooting Guides

ClearLift™ Troubleshooting Guides

What should I do if my ClearLift™ cover is not folding or failing to fold?

The outer cover is required to fold on top of the inner cover before both covers slide over the side of the spa. If this step is not followed correctly, it may result in a problem where the covers fail to fold as intended. This issue can occur due to incorrect calibration between the two ends or a manufacturing problem with the slider arm.


Here are the steps you can perform to resolve the problem.


Step 1: Check the calibration.              

  1. Do the outer corners both lift at the same time? Do the hinges at each end both lift at the same time, approximately halfway through the travel?
  2. If not, then you need to adjust the length of the actuators. The actuator at the trailing end can be shortened, or the actuator at the leading end can be lengthened. This requires the clevis at the bottom of the actuator to be adjusted.
  3. In general, shortening the trailing actuator is preferred. This is because there may be a maximum of 10mm of exposed thread between the actuator and the clevis when the jam nut is tight against the clevis. If more thread than this is exposed, there will not be sufficient thread engagement, and the joint may fail.

Step 2: Replace the slider arm

If there is an issue with the slider arm, then it is easiest to replace the whole assembly.


Step 3: Contact us

If neither of these steps resolves the issue, please contact us for further assistance.



How to fix controller error with ClearLift™ cover

If there is an issue with the controller, generally the status LED will flash red.


Here are the steps you can perform to resolve the problem.


Step 1. Reset the controller by pressing BT1 and SET at the same time for 3 seconds.

Step 2. Turn the spa off and wait for at least 10 seconds before plugging it back in. By turning off the spa, you give it a chance to reset and clear any temporary glitches or errors. 





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