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• Can I use Dettol® disinfectant to clean my spa filters?

  We don't advise the use of disinfectant to clean your filters. Disinfectants can cause issues with water quality, potentially interacting with your sanitiser or affecting water balance and compromising the life of your filters. Read the detailed ...

• How do I clean and care for my spa cover or swim spa cover?

  How do I clean my Spa Cover? The best product that we have found is 303 Fabric and Vinyl Cleaner This multi-surface cleaner works well for the heaviest cleaning jobs without caustic chemicals or solvents. Lifts dirt and grime from outdoor furniture, ...

• How do I clean my spa filters?

  How often do I clean and replace filters? The pleated filters in your spa should rinsed weekly then cleaned thoroughly on a monthly basis with a filter cleaner. Filters need to be replaced after approximately 12-18 months. The Purezone filter, which ...

• How do I set up my new Vortex™ Spa Pool?

  Have you just purchased a Vortex spa™? Or are you thinking of buying one and wondering how to use it? Click the button below to read our comprehensive to setting up your new Vortex™ Spa or Swim Spa. Australia: Vortex Spa set up guide New Zealand: ...

• How do I attach cover locks to an in ground spa?

  Most quality spa covers come with locks that attach to your spa and keep it secure. These locks are an essential safety element. Inground spa cover locks The lock portions are installed with screws flat on the surface that the spa is in. We suggest ...