Error Number
/Code | LED Pattern
Indication | Error Description | How to troubleshoot the error |
| 2 | 2 flashes
Long pause (3s)
Repeat | Motor 0 Overcurrent | Step 1: Check the integrity of the actuator cables.
Step 2: Check if actuator 0 has seized.
Step 3: Replace the actuator if faulty. |
| 6 | 6 flashes
Long pause (3s)
Repeat | Motor 0 Over Speed Error | Step 1: Check the integrity of the actuator cables.
Step 2: Check if there are any obstructions. |
| 7 | 7 flashes
Long pause (3s)
Repeat | Motor 0 Under Speed Error | Step 1: Check the integrity of the actuator cables.
Step 2: Check if there are any obstructions. |
| 8 | 8 flashes
Long pause (3s)
Repeat | Motor 1 Overcurrent | Step 1: Check the integrity of the actuator cables.
Step 2: Check if actuator 1 has seized.
Step 3: Replace the actuator if faulty. |
| 12 | 1 flash
Short pause (1.5s)
2 flashes
Long pause (3s) | Motor 1 Over Speed Error | Step 1: Check the integrity of the actuator cables.
Step 2: Check if there are any obstructions. |
| 13 | 1 flash
Short pause (1.5s)
3 flashes
Long pause (3s) | Motor 1 Under Speed Error | Step 1: Check the integrity of the actuator cables.
Step 2: Check if there are any obstructions. |
| 14 | 1 flash
Short pause (1.5s)
4 flashes
Long pause (3s) | Power Supply Overvoltage | Step 1: Unplug the 24V power supply connector from the SN-CL board, and check the voltage of the power supply.
Step 2: Replace if faulty (>26 V) |
| 15 | 1 flash
Short pause (1.5s)
5 flashes
Long pause (3s) | Power Supply Under voltage | Step 1: Unplug the 24V power supply connector from the SN-CL board, and check the voltage of the power supply.
Step 2: Replace if faulty (>23 V) |
| 16 | 1 flash
Short pause (1.5s)
6 flashes
Long pause (3s) | PCB Temperature Error | Let the controller box cool down if ambient temps are high. |
| 17 | 1 flash
Short pause (1.5s)
7 flashes
Long pause (3s) | Keypad Error | Step 1: Check if the keypad connector is properly connected to the header in the SN-CL board.
Step 2: Check for the integrity of the keypad cable. Replace if faulty. |
| 18 | 1 flash
Short pause (1.5s)
8 flashes
Long pause (3s) | Calibration Error | Perform full calibration again. |
| 19 | 1 flash
Short pause (1.5s)
9 flashes
Long pause (3s) | CPU Brownout Detected | Check that there's no power interruptions/fluctuations on the AC mains. |
| 21 | 2 flashes
Short pause (1.5s)
1 flash
Long pause (3s) | Flash Read / Write Error | Perform a power cycle and check if issue persists. If it does, may need to replace SN-CL board. |
| 22 | 2 flashes
Short pause (1.5s)
2 flashes
Long pause (3s) | I2C Comms Error | Perform a power cycle and check if issue persists. If it does, may need to replace SN-CL board. |
| 23 | 2 flashes
Short pause (1.5s)
3 flashes
Long pause (3s) | HW Protection Error | Perform a power cycle and check if issue persists. If it does, may need to replace SN-CL board. |
| 24 | 2 flashes
Short pause (1.5s)
4 flashes
Long pause (3s) | Cover Skewed | Perform full calibration again, make sure no obstructions are in place. |
| 25 | 2 flashes
Short pause (1.5s)
5 flashes
Long pause (3s) | Ambient Temperature Error | Make sure environment is within recommended operating temperatures. |
| 26 | 2 flashes
Short pause (1.5s)
6 flashes
Long pause (3s) | Brownout motor position invalid | Power-cycle controller or soft-reset by pressing and holding buttons 1 & 3 to clear the error. Calibrate the controller. |
| 28 | 2 flashes
Short pause (1.5s)
8 flashes
Long pause (3s) | Obstructed | Check for obstructions |
| 29 | 2 flashes
Short pause (1.5s)
9 flashes
Long pause (3s) | OTA update error | Stop moving the cover and try the OTA update again. |