If the spring system on a Vortex™ Pergola for a zip track blind won't retract, simply follow these troubleshooting steps:
Step 1: Remove the top box head unit.
Step 2: Use a screwdriver to take out the blind.
Step 3: Gently release the screwdriver to reduce the spring tension.
Step 4: Turn the spring system clockwise to pre-tighten it.
Step 5: Reattach the blind using the screwdriver.