Spa World Terms and Conditions

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• How to earn and redeem reward points at Spa World™ Parts & Accessories Store

  Attention to all Spa World™ Parts & Accessories customers! Did you know you can earn points when you purchase selected products? For every $1 you spend on selected products at the Spa World Parts & Accessories store (https://shop.spaworld.com.au/), ...

• What is covered under warranty?

  All products sold by Spa World™ are covered by comprehensive warranty agreements, providing you with peace of mind when you buy.  Click the relevant button below to learn what is covered under a Spa World™ warranty. Scroll down the page till you find ...

• What is the return policy for Spa Store Australia?

  View the return policy for Spa Store Australia here; AU: Spa Store Return Policy NZ: Spa Store Return Policy How do I return my product? For your items to be eligible for return, all parts must be unused, in new condition and still in it's original ...

• What should I do if my spa has been damaged during delivery?

  In the event that your spa is damaged during delivery, please reach out to us using the provided contact details. Australia: Service@spaworld.com.au New Zealand: service@spaworld.co.nz Important note: The contact details above also apply to damaged ...

• How much will it cost to ship my spa cover?

  Browse to the cover with the appropriate measurements  on Spa Store and then click "Calculate Shipping." The only requirement is your Postcode.   AU: Check your shipping costs on Spa Store NZ: Check your shipping costs on Spa Store