What information do you need to find a replacement for my jets?

Jets are made from 2 pieces, the face/back and body. These parts must match for your jet to operate.

To help us determine the type of jet you wish to source, we require the following information:

 

• A clear photo of your jet face front, back and body of jet
• The measurement of the jet face

 

The Yellow arrow points to the jet face.

The Red arrow points to the jet back.

If we cannot find a match (eg if your jets are obsolete) then you will need to consider replacing the jet and the jet body. Replacing the jet body requires access to the underside of the shell so if it is a Spa Bath, you will need to check that it is realistic to access the underside easily.

If you can't access the back then we will need to know the size of the hole in the shell to know which size jets / bodies we are working with.

For further assistance please contact our customer service team via online chat.

• Related Articles

• How do I maintain my spa jets?

  How do I maintain my spa jets? We recommend regularly removing the spa jet faces (internals) to prevent calcium or debris from building up. This is especially important for rotating spa jets. In most case the spa jet face can be removed without ...

• How to maintain my spa jets

  Taking care of your spa jets requires regular attention and maintenance. However, you don't have to be an expert to effectively look after them. To help you easily keep your spa jets in excellent condition, here are some helpful tips. Tip 1: Regular ...

• What are the best hydrotherapy jets for my spa pool?

  Are you looking to buy a spa pool and want to know which hydrotherapy jets it should have? When it comes to spa pools, hydrotherapy jets play a vital role in creating a truly enjoyable and therapeutic experience. These jets come in various types, ...

• I need a replacement spa heater - what information do you need?

  What information do you need to match my heater? To help us determine the type of heater you wish to source, we require the following information about your existing heater: The kilowatt rating of the heater A photo of the heater Do you require a ...

• Why does my spa jet keep popping out of it's socket?

  If your spa jet is popping out of it's socket, this could be caused by a one of the following different factors; Your jet face is not screwed in place properly. To resolve this, gently push on the jet face and screw it clockwise to tighten it back ...