What payment options do you offer?
We accept the following payment options:
- Via credit card via your local store
- By contacting your Spa World Concierge
- Direct deposit bank payment
To learn more about our payment process, please click the appropriate button below.
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Do you offer finance options?
Yes, we have different finance options. Please contact a member of our Customer Care Team for specific information. Click the button below to contact our Customer Care Team: AU: Ask about finance NZ: Ask about finance
Does Spa Store offer an express delivery service?
No, we do not. Our standard delivery time is 3-5 working days for most products, but this may extend depending on your location and on the product ordered. Dangerous Goods items will take longer to dispatch and ship. Allow for around 14 business ...
Do you repair spa parts?
We offer a free quote repair service. You will be provided with a label that includes the order reference number and our shop address. The package must have this label visible on the outside of the package. You package and send the controller, keypad ...
What is the return policy for Spa Store Australia?
View the return policy for Spa Store Australia here; AU: Spa Store Return Policy NZ: Spa Store Return Policy How do I return my product? For your items to be eligible for return, all parts must be unused, in new condition and still in it's original ...
Pergola FAQs
Important note: This section is designed to provide a simplified overview of current regulations about Vortex Pergolas™. It is not state-specific and therefore is not a complete guide. We advise you to seek independent advice for your site ...