How to enter Demo Mode on any SpaNet™ controller?

How to enter Demo Mode on any SpaNet™ controller?


The purpose of Demo mode on any SpaNet™ controller is to allow for the display and demonstration of the spa's features and touchpad functions in a safe and controlled manner without the need for water.

This mode disables all the spa's relays, preventing the activation of pumps, blowers, and heaters, thereby avoiding potential damage to these components during a demonstration.

Additionally, the automatic light timeout feature is disabled, so the LED lights will stay on until they are switched off manually. The touchpad remains functional, and all settings menus can be accessed and adjusted, with changes being saved even when the power is turned off.

The Demo Mode is particularly useful for showcasing the spa to customers or configuring the system before it is fully operational and filled with water.

There are two methods for this. One is on the SpaNet Keypad which has buttons and the other is for the SmartTouch Display style TouchPad.

The steps for the SmartTouch, Touchpad are below the Keypad instructions. If you have a SmartTouch, touchpad, scroll down to those instructions.

How to enter Demo Mode on any SpaNet Controller including SV and SV Mini series with a Keypad:

  1. Disconnect power to the spa
  2. Empty the spa of water
  3. Unplug the filtration pump from the SV controller
  4. Apply power to the spa
  5. The spa control needs to encounter an ER-3 - Water Prime error. During the normal priming sequence, the control will try to operate the filtration pump for 10-20 seconds before the ER3 error occurs
  6. When ER-3 code is scrolling, press the PUMP A button followed by the Light button.  Two separate button presses in short succession
  7. To exit demo mode, simply reset the mains power to exit the Demo mode, plug in the circulation pump and restart the spa under normal operation

Step-by-Step Guide to Enter Demo Mode SV and SV Mini series with a Keypad:

Step 1:
Disconnect power to the spa.

Step 2: 
Empty the spa of water.

Step 3:
Unplug the filtration pump from the SV controller as shown below.



Step 4:
Apply power to the Spa.

Step 5: 
Wait for the spa control to encounter an ER3 - Water Prime error. During the normal priming sequence, the control will try to operate the filtration pump for 10-20 seconds before the ER3 error occurs.

Note:
The image below shows an error message on a Vortex Branded, SpaNet SV2 Keypad.
Your keypad may have a different overlay but the error message will be the same.
The error message for an SV Mini keypad will also be the same.


Step 6:
When the error code is scrolling, press the PUMP A button followed by the Light button. 
Two separate button presses in short succession. Not at the same time.

Note:
The image below shows the PUMP A and Light button on a Vortex Branded, SpaNet SV2 Keypad.
Your keypad may have a different overlay but the buttons you will use will be the same.
An SV 3 or SV 4 keypad will have additional pump buttons but you will always use the PUMP A and Light buttons for the demo mode.


Note:
SV Mini 1 Keypad buttons shown below. The same PUMP A and Light buttons will be used on an SV Mini 2 keypad.


Step7:
To exit demo mode, simply reset the mains power to exit the Demo mode, plug in the circulation pump and restart the spa under normal operation.

How to enter Demo Mode with a SpaNet SmartTouch, Touchpad like those found on some Vortex Spas post October, 2023

  1. Disconnect power to the spa
  2. Empty the spa of water
  3. Unplug the filtration pump from the SV controller
  4. Apply power to the spa
  5. The spa control needs to encounter an ER3 - Water Prime error. During the normal priming sequence, the control will try to operate the filtration pump for 10-20 seconds before the ER3 error occurs
  6. When error code is shown, find the small light grey square in the bottom left corner of the error code box, press it for 2-3 seconds, and then release
  7. The screen will change to indicate an activation attempt and then change back to the Error 3 window with the grey box showing
  8. Press the small light grey square a second time for 2-3 seconds and release
  9. The Demo mode will then be activated. You'll see a note "DEMO" on the screen confirming Demo mode has been activated
  10. To exit demo mode, simply reset the mains power to exit the Demo mode, plug in the circulation pump and restart the spa under normal operation

Step-by-Step Guide to Enter Demo Mode on a SmartTouch, Touchpad:

​
Step 1:
Disconnect power to the spa.

Step 2: 
Empty the spa of water.

Step 3:
Unplug the filtration pump from the SV controller as shown below.



Step 4:

Apply power to the spa.

Step 5:
The spa control needs to encounter an ER3 - Water Prime error.
During the normal priming sequence, the control will try to operate the filtration pump for 10-20 seconds before the ER3 error occurs.

Step 6:
When error code is shown, find the small light grey square in the bottom left corner of the error code box, press it for 2-3 seconds, and then release.


Step 7: 
The screen will change to indicate the activation attempt before returning to the Error 3, error.



Step 8: 
Press the small light grey square a second time for 2-3 seconds and release.



Step 9:
The Demo mode will then be activated. You'll see a note "DEMO" on the screen confirming Demo mode has been activated.












Step 10:
To exit demo mode, simply reset the mains power to exit the Demo mode and restart the spa under normal operation.

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