Where are Vortex® and Sun & Soul™ Pergolas manufactured?
Vortex® and Sun & Soul™ Pergolas are expertly manufactured in China, combining quality craftsmanship with modern manufacturing processes to ensure durability, style, and performance. They are also backed by a comprehensive warranty that covers structural, component, powder coating, motor, and lighting, depending on the model you choose.
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Product Update Notice - Vortex™ 3400 Pergola Update
What's Different About the New Vortex 3400 Pergola? We're updating the Vortex 3400 Pergola from a double bay to a single bay design. This applies to both motorized and manual versions. Why Did We Update the Vortex 3400 Pergola? This update makes ...
Pergola FAQs
Important note: This section is designed to provide a simplified overview of current regulations about Vortex Pergolas™. It is not state-specific and therefore is not a complete guide. We advise you to seek independent advice for your site ...
Pergola Packaging FAQs
Spa World is making changes to the packaging of the pergola to consolidate multiple large cartons into a single large crate. This crate will either need to be lifted off the delivery vehicle using a HiAb crane or be unpacked to be unloaded from other ...
Do I need council approval or a building permit for a pergola or gazebo in New Zealand?
A council approval or a building permit is required for a pergola or gazebo in New Zealand if they exceed the threshold of 30 square metres (m²) in area. If your structure is larger than this, you will need to obtain local building permits to ensure ...
Vortex™ Pergola Troubleshooting Guide
Important Reminder: If you have a Vortex™ pergola with two motors and one motor is functioning while the other is not, you should turn off the functioning motor as well. This step is crucial because if the working motor is not powered off, the codes ...