Why is one of the lights in my Vortex™ and Fisher™ spa not working?
It is possible that one of the lights in your spa is loose or have fallen from its socket during the delivery. This does not mean that the light is faulty and can be easily resolved.
To fix this problem, please click the appropriate button below.
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Why is my Vortex™ / Fisher™ Spa touchpad faulty and missing LED lights?
If you are experiencing issues with the touchpad LED display of your spa pool and some LED lights are missing or not functioning properly. Here are some general steps you can try to resolve the issue. Reset power. Check connections Replace touchpad. ...
Why are the suctions in my Vortex™ and Fisher™ Spa not working or only one working?
When the filter area gets blocked up, it will start to pull water from the suction area. To prevent this, the suctions are equipped with check valves which only open up when there is insufficient suction in the filter box area. Such measures ensure ...
Why are my Hot Spring® spa lights not working?
Possible causes: Spa touchpad lock activated or lights have faulty wiring. Solution: • Deactivate spa touchpad lock. • Replace light assembly. NOTE: If the problem persists, please contact our Customer Support team via online chat.
How can I get my Fisher™ Spa or Vortex™ Spa out of Demo Mode?
To exit demo mode on the Fisher™ Spa or Vortex™ Spa, you can follow these steps on any SV Series controller, including Mini controls: 1. Ensure that the spa is completely empty of water and that the heater tube is also empty of water. This will cause ...
What is the UV light below the Health Badge?
The Health Badge on your Vortex™ Spa includes a UV light indicator beneath it, which tells you the status of the UV system. This convenient feature will alert you if the UV sanitising system is functioning properly. What do the UV light colours in a ...