UV & Ozone
How long are the power cords in plug and play spas
All Vortex™ and Fisher™ Spas with a 10 or 15 amp rating, come with a 5-metre electrical lead. If you have bought one of these brands, you will need to drill a 60mm hole in the cabinet for the lead and the plug to fit through before you can connect ...
Why is my spa ozone not bubbling?
Spa ozone is a gas called ozone that helps clean and purify the water in a spa. It kills bacteria, viruses, and other germs in the water to keep it safe and healthy. If your spa ozone is not working or bubbling, there are a few possible reasons. To ...
How to fix CLEARRAY® not working
If CLEARRAY® in your Jacuzzi® Spa isn't working as it should, you may try the following troubleshooting steps to fix it. Important note: All electrical work must be carried out by a licensed electrician. Any electrical information included here, ...
How do I replace the UV bulb in my Vortex™ spa?
The team at Vortex Spas™ recommends changing the Purezone™ UV lamp, o-ring and sheath in your Vortex™ Spa at least every two years or when the handy Health Badge light on the external cabinet panel turns red. This should be checked during your ...
How does the UV sterilizer system work?
An ultra violet light (UV) sterilising system in a spa can kill up to 99.9% of viruses and bacteria in spa water. In fact, using a UV steriliser system in addition to spa chemicals, can provide the safest possible spa pool water. What are UV ...
Do I need to add sanitising chemicals if my spa has Ozone/UV systems?
Yes, you still need to add the recommended dosage of either chlorine, hydrogen peroxide or another approved sanitiser to ensure your water is free from bacteria. You should always follow the recommended dosage instructions on your sanitising chemical ...
How do I replace the UV bulb/UV lamp in my spa?
Many, but not all spas, come with UV sterilization systems. Typically there is only one thing that goes wrong with UV systems and that is the Ultraviolet Lamp which needs to be replaced about every 12 months. With most systems, failure of the ...
What level of UV light do your UV Sanitizing system produce?
Our UV sanitizing system produces UV-C Germicidal Ultraviolet light These are the different Levels of UV light: UV-A - Blacklight UV : 400nm - 315nm. UV-B - Dangerous UV : 315nm - 280nm. UV-C Germicidal Ultraviolet at 254nm : 280nm - 200nm. Want to ...