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How can I transport my spa?
We recommend using an experienced spa removalist to transport your spa. If you choose to transport your spa yourself, a standard-sized trailer or ute may be suitable. However, please bear in mind that our portable spas weigh up to 400kg. A swim spa ...
How do I prepare my spa for transport?
If you need to transport your spa, for example you are moving house or selling the spa, we recommend the following steps: Empty your spa as per the drainage instructions in the owner’s manual. Once the spa is empty, open the cabinet door to gain ...
Can I leave my spa empty if I'm not using it?
We firmly recommend that you never leave your spa empty for a period of two weeks or more. Leaving your spa empty can cause damage to the pumps, heater element and shell. In most cases you are better off turning the temperature of your spa down to ...
Preparing for your spa delivery – What to know before your spa arrives
Congratulations on your new spa or swim spa! You may now be wondering about the delivery process and how your spa will be delivered. Click the relevant country button below to learn about your spa delivery and how to prepare. Australia: Spa delivery ...
Planning for your spa delivery (Safety, installation, technical info and more…)
Congratulations on the purchase of your new spa, swim spa or plunge pool! In this guide, you'll find information for a smooth, stress-free delivery and installation process. We advise you to read this guide carefully, before delivery, so you are ...