Control Systems
Product Update Notice | EcoCube Tech Install Kit Instructions – First Shipment
Due to stock not being available from the supplier, the first shipment of EcoCube™ connection kits were shipped without an SV™ Controller heater union or SV Mini™ heater union. Technicians should use the existing heater unions in the spa to complete ...
How do I maintain spa touchpads?
Taking care of your spa touchpads is essential to preserve their durability and operational effectiveness. Follow this easy-to-understand guide to ensure your spa touchpads remain in excellent condition: Keep it Clean. Regularly clean touchpad with a ...
How to change SpaNet SpaLink app to Smartlink app
In November, 2023 SpaNet obsoleted the old SpaLink app used to control and monitor older SpaNet VS and SV Mini spa controllers. The old SpaLink app and server structure which will no longer work and is no longer supported. A new and improved ...
ClearLift™ FAQs
Can I walk on the ClearLift™ cover? It is not recommended to walk or stand on a spa cover as it is not designed to support the weight of a person. It may be possible to walk on the cover, but doing so can potentially damage the cover and compromise ...
How can I get my Fisher™ Spa or Vortex™ Spa out of Demo Mode?
To exit demo mode on the Fisher™ Spa or Vortex™ Spa, you can follow these steps on any SV Series controller, including Mini controls: 1. Ensure that the spa is completely empty of water and that the heater tube is also empty of water. This will cause ...
Why does the B.spd and ramp appear when I press the blower button?
B.SPD refers to blower speed. The blower in your system is adjustable, so you can control its speed using the Up and Down arrows on the interface. By pressing the Up arrow, you can increase the blower speed, and by pressing the Down arrow, you can ...
Why is my Vortex™ / Fisher™ Spa touchpad faulty and missing LED lights?
If you are experiencing issues with the touchpad LED display of your spa pool and some LED lights are missing or not functioning properly. Here are some general steps you can try to resolve the issue. Reset power. Check connections Replace touchpad. ...
Why "Change Water" or "Replace Filter" error message won't go away in my Jacuzzi® touchpad?
The Change Water or Replace Filter error message appears on the touchpad screen to serve as a timely reminder that the water or filters require attention. Click the appropriate button below to learn more about this error and how to resolve it. ...
Fisher™ Limited Edition Swim Spa Upgraded Filter
The Fisher™ Limited Edition Swim Spa has upgraded its filter. However, you'll notice that compared to the old units, the water line is no longer included on the filter face. Don't worry because you can use the perimeter lights as the water line.
Why is my touchpad showing LOW, HIGH AND OFF when I press the pump on?
If this happens on your Vortex™ and Fisher™ Spa, it's possible that the Dipswitch 2 is set to ON. Click the appropriate button below to learn how to set Dipswitch 2 OFF. Australia How to set Dipswitch 2 OFF New Zealand How to set Dipswitch 2 OFF
What do the lights mean on the Jacuzzi® Clearray®?
It is important to ensure that your Clearray® system is working correctly to maintain clean and clear water in your spa. Here are some indicators that can help you determine if the Clearray® system is operational: Green & Red Light ON - Normal ...
How can I remove the cabinet panel of my spa?
It's important to note that the steps for removing the cabinet panels of your spa may vary depending on the brand and model. Some spas have panels held with screws, while others use clips. If you're using a Vortex™ or Fisher™ Spa, you may follow the ...
Where is the power cord or lead for my spa?
General Location of Spa Power Cord • Equipment Bay: The power cord is typically located in the equipment bay under the touchpad of your spa. • Consult Manual: If unsure, refer to your spa’s specification sheet or user manual to locate the equipment ...
How to change a SpaNet® controller from Fahrenheit to Degrees Celsius
To change the temperature display of SpaNet® controller from Fahrenheit to Degrees Celsius, please follow the steps below. Press and hold the Air Blower & Clean buttons together until C.LMT comes up - scroll until you reach UNIT press OK, then change ...
Light flashing red in Jacuzzi® J-200™ Series Spas
If your Jacuzzi® J-200™ Series Spa is flashing a red light and shows an error message to contact for service, your spa could be having temperature sensor issues. If the error message WATCHDOG CALL FOR SERVICE appears on the spa controller, please ...
How to resolve Jacuzzi® GFCI error
The GFCI trip in Jacuzzi® Spas is a safety feature that protects against the spa heating up if the pump relay gets stuck. It is an important precaution to prevent potential hazards. This error is not common, but if you encounter this problem, you may ...
Jacuzzi® SmartTub™ App - The flow switch is malfunctioning open
There can be several reasons why your Jacuzzi® SmartTub™ App shows an alert message "The flow switch is malfunctioning open. Heater is disabled." Important note: All electrical work must be carried out by a licensed electrician. Any electrical ...
Watchdog Call For Service Error Message on Jacuzzi® Spas
This error message shows on the control panel when the safety “Watchdog” software has been triggered and the spa is deactivated. A problem has been detected which could cause damage to the spa or its components. The touchpad will alternate between ...
Why is my Jacuzzi® Spa Pool reading the wrong temperature?
The components of your spa pool including the temperature sensor, may wear out or malfunction over time. The sensor may not provide accurate temperature readings if it is old or damaged. To learn how to perform Dipswitch 10 Reset, please click the ...
How to fix dead or blank Jacuzzi® touchpad (Spa not turning on)
Important note: All electrical work must be carried out by a licensed electrician. Any electrical information included here, whether it is troubleshooting or other instructions, are provided for use by a licensed electrician only. Local electrical ...
How to check TYPE settings on SV Mini 1 and 2
To check the TYPE settings on SV Mini 1 and 2, please follow the steps below. On a SV Mini 1: Simultaneously press and hold the PUMP B (AUX) + Both hidden buttons together until either [V.PMP] or [BRND] appears on the display. On a SV mini 2: ...
How to check TYPE Settings on SV Controllers
To check the TYPE settings on SV controllers, please follow the steps below. Apply power to the spa Press and hold: Pump B + Blower + W.CLN buttons until [V.PMP] or [BRND] appears on the display. Press the UP button until the [TYPE] menu is ...
Vortex Spas™ Audio WiFi Kit Manual
Congratulations on your Audio and WiFi upgrade! You can now control your spa remotely from your device and take your spa experience to the next level! Your Vortex™ Audio and WiFi Kit allows you to: • Connect your smart device to your spa pool or swim ...
What is Jacuzzi® ClearRay® UV sanitiser and how does it work?
What is Jacuzzi® ClearRay® UV sanitiser? Jacuzzi® ClearRay® UV sanitiser is a water purification system that uses ultraviolet (UV-C) light to kill bacteria, viruses, and other harmful microorganisms in your spa water. ClearRay® UV sanitiser is a ...
Complete maintenance guide for Jacuzzi® J-200™ Collection Spa
Your new Jacuzzi® spa is an investment that you’ll want to look after. If you're looking for a complete guide to Jacuzzi® J-200™ Collection Spa maintenance, please click the button below. The article below explains the following: How does Jacuzzi® ...
Complete maintenance guide for Jacuzzi® J-300™ Collection Spa
Your new Jacuzzi® spa is an investment that you’ll want to look after. If you're looking for a complete guide to Jacuzzi® J-300™ Collection Spa maintenance, please click the button below. The article below explains the following: How do Jacuzzi® ...
Complete maintenance guide for Jacuzzi® J-400™ Collection Spa
Your new Jacuzzi® spa is an investment that you’ll want to look after. If you're looking for a complete guide to Jacuzzi® J-400™ Collection Spa maintenance, please click the button below. The article below explains the following: How do Jacuzzi® ...
Why is my spa tripping?
There are several reasons why your spa is tripping. To learn how to troubleshoot this issue, please click the appropriate link below. AU: Power Tripping Troubleshooting Guide NZ: Power Tripping Troubleshooting Guide
Steps on how to drain and refill a Jacuzzi® J-200™ Collection Spa
One of the main responsibilities of spa owners is to ensure their spa is well-maintained and safe to use at all times. Aside from regularly treating your spa with water chemicals, you'll also need to periodically drain and refill your spa with fresh ...
Steps on how to drain and refill a Jacuzzi® J-300™ Collection Spa
One of the main responsibilities of spa owners is to ensure their spa is well-maintained and safe to use at all times. Aside from regularly treating your spa with water chemicals, you'll also need to periodically drain and refill your spa with fresh ...
ProClarity™ filter cartridge, ProClarity™ Depth micron filter, ProClarity™ filter canister, and ProClear™ Filter cleaning instructions
Jacuzzi® J-400™ Collection Spas has 2 different filters, the ProClarity™ and ProClear™ filters. The ProClarity™ filter consists of three components that need to be detached when cleaning. To ensure the optimum performance of these filters, please ...
Steps on how to drain and refill a Jacuzzi® J-400™ Collection Spa
One of the main responsibilities of spa owners is to ensure their spa is well-maintained and safe to use at all times. Aside from regularly treating your spa with water chemicals, you'll also need to periodically drain and refill your spa with fresh ...
How to set up your new Jacuzzi® Spa - A complete guide
Congratulations on your new Jacuzzi® spa pool! Setting up your own spa may seem intimidating, but with this guide, you'll find that it's an achievable task. Our step-by-step instructions will guide you through the process of getting your new spa up ...
Jacuzzi® J-200™ Collection Keypad User Guide
Jacuzzi® J-300™ Collection control panels are equipped with a variety of features. Click the button to learn how to operate the J-300™ Collection keypad and control the temperature, jets, lighting, and other spa features. AU: How to use the Jacuzzi® ...
Jacuzzi® J-300™ Collection Keypad User Guide
Jacuzzi® J-300™ Collection control panels are equipped with a variety of features. Click the button to learn how to operate the J-300™ Collection keypad and control the temperature, jets, lighting, and other spa features. AU: How to use the Jacuzzi® ...
Jacuzzi® J-400™ Collection Keypad User Guide
Jacuzzi® J-400™ Collection control panels are equipped with a variety of features. Click the button to learn how to operate the J-400™ Collection keypad and control the temperature, jets, lighting, and other spa features. AU: How to use the Jacuzzi® ...
Jacuzzi® cover locks installation Guide
Jacuzzi® spa covers protect your spa from the elements and help keep children safe around it. To make sure your spa cover is securely locked in place, you need to attach the locks that came with the cover. To do this, you'll need: Electric drill with ...
How to change Fahrenheit to Celsius on the Jacuzzi® J-300™ Collection Spas
To change the temperature display of your Jacuzzi® J-300™ Keypad, please click the appropriate button below. AU: Jacuzzi® J-300™ Temperature Format Display Guide NZ: Jacuzzi® J-300™ Temperature Format Display Guide
FL--1, FL--2, and FL--3 error codes on Jacuzzi® J-200™ Collection Keypad
FL--1, FL--2, and FL--3 error codes on Jacuzzi® J-200™ Collection Keypad means that your spa’s flow switch is malfunctioning. Your spa heater and Jets Pump 1 may deactivate if this error occurs. In case of these error codes, please contact Spa World™ ...
How to fix FL--1, FL--2, and FL--3 error codes on Jacuzzi® J-300™ Collection Keypad
If you get an FL--1, FL--2, and FL--3 error code on the control panel of your Jacuzzi® J-300™ Collection Spas, it means that your spa’s flow switch is malfunctioning. Your spa heater and Jets Pump 1 may deactivate if this error occurs. Please note: ...
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